Reception and Concierge

Guests are offered a centralised reception where they will be greeted and attended to by friendly, knowledgeable and professional staff. Our staff will assist with check-in and concierge services, including booking tours, airport transfers and car hire.

Check in time: 15h00
Check out time: 11h00

The reception is located at Harbour House Hotel. 



Our dedicated and supervised housekeeping team provides a daily refresh service, as well as linen and towel change after every 4th night.


Personal Laundry

Guests have the use of a personal laundry service. Laundry bags and laundry lists are supplied and can be handed in at reception.



Guest Amenities

For convenience we supply all the necessities for the first night of stay. Our guests are pampered with a luxury range of guest amenities including Antjies hand soap and L’OCCITANE products. 


Emergency 24 Hour Control Room

Le Paradis is part of the Village n Life Group who offers all guests access to the 24 hour Village n Life control room. The control has direct access to the senior management of Village n Life, Embassy or Consulate offices, and other essential and emergency contacts.


Contact number: +27 (0)21 430 4100